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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1683
Experience:  Computer Software Support Specialist for more than 10 years
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I have Uber downloaded on my I Phone. For the lasr two or

Customer Question

I have Uber downloaded on my I Phone. For the lasr two or three attempts I am unsuccessful in getting a Uber car to pick me up. please help.
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: G mail and Outlook
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: most often on my computer, sometimes my I phone. never a tablet
JA: What troubleshooting have you tried?
Customer: unsuccessfully tried to get support via telephone.
JA: Anything else you want the email expert to know before I connect you?
Customer: my account maybe blocked because of a past due balance of $ 15.00 plus or minus a result of a cancellation or non pick up
Submitted: 6 months ago.
Category: Email
Expert:  derrickonline replied 6 months ago.

I'd be more than happy to assist you. When you look at the Uber app, does it give an error? Are you able to successfully request a car but the driver never shows up? Can you provide a little more detail.