Hi, I'mCustomer Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.
I'm sorry about the issue, what email service you are using such gmail, aol, outlook ect...?
Please open Internet explorer browser (or firefox / google chrome browser) and type www.hotmail.com
Type your email address and your password ***** click login
Let me know if you need further assistance
Yes you can, just turn on the computer of your brother then open Internet explorer for example and login to your emails.
what are the browsers that are installed on the computer of your brother ?
I will do my best to help you sir :)
what are the browsers that are installed on the computer of your brother ? (Internet explorer, Firefox or Google Chrome) "please see the attachement"
Just follow these steps please :
Let me know when you are available and i will gladly continue to help
Do you still need help please?