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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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I can't access my e-mail or contacts. Yahoo. Laptop

Customer Question

I can't access my e-mail or contacts.
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: Yahoo.
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: Laptop computer.
JA: What troubleshooting have you tried?
Customer: Went to help site.
JA: Anything else you want the email expert to know before I connect you?
Customer: Entered a new password ***** I can't remember exactly.
Submitted: 1 month ago.
Category: Email
Expert:  technicalcat replied 1 month ago.

Hello, and thank you for using this service.

Sorry you are having trouble. I will help you now.

Can you access your email from any computer or device at this time?

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