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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1683
Experience:  Computer Software Support Specialist for more than 10 years
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Alg-v495 ipad, sn- 510cqcv546067, outlook, via phone and

Customer Question

alg-v495 ipad, sn- 510cqcv546067
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: outlook
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: via phone and web
JA: What troubleshooting have you tried?
Customer: problem using ipad cannot connect to internet with hot spot. can with cell phone as hot spot
JA: Anything else you want the email expert to know before I connect you?
Customer: bought ipad at att. they said problem with Microsoft. Microsoft said try LG.
Submitted: 6 months ago.
Category: Email
Expert:  Quiksilver07070 replied 6 months ago.

Hello, and Thank You for choosing
My name is ***** ***** I am reviewing your question now, please stand by for 1 or 2 minute for reply.

Expert:  Quiksilver07070 replied 6 months ago.

So......let me understand something about your HotSpot.

What type of hotspot is it?

Is it a small device that you got from ATT?

Or are you turing on your hotspot on yoru phone so that your iPad can connect to it?

The way you worded it is confusing.

So i have to clarify.

Expert:  Quiksilver07070 replied 6 months ago.

Hello.....still want to do this?

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