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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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Can't send or receive 1 address since last night. other

Customer Question

can't send or receive 1 address since last night. other eddress working fine barry
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: with desktop and through thunderbird
JA: What troubleshooting have you tried?
Customer: thunderbird and normal properties prompts
JA: Anything else you want the email expert to know before I connect you?
Customer: no thank
Submitted: 5 days ago.
Category: Email
Expert:  michelleclive replied 5 days ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Expert:  michelleclive replied 5 days ago.

I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.

Expert:  michelleclive replied 5 days ago.

Let me know when you are ready.

Customer: replied 5 days ago.
no I have decided not to proceed with just answer. please do not process my card other than for $5
Expert:  michelleclive replied 5 days ago.

I am sorry about the billing part as i do not have access to your information due to privacy policy . If you have any billing related issue you may contact customer care.

Let me know if you need any email related fix i am ready to help.