How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1683
Experience:  Computer Software Support Specialist for more than 10 years
Type Your Email Question Here...
Jess M. is online now
A new question is answered every 9 seconds

Can't send or receive 1 address since last night. other

Customer Question

can't send or receive 1 address since last night. other eddress working fine barry
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: with desktop and through thunderbird
JA: What troubleshooting have you tried?
Customer: thunderbird and normal properties prompts
JA: Anything else you want the email expert to know before I connect you?
Customer: no thank
Submitted: 6 months ago.
Category: Email
Expert:  michelleclive replied 6 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Expert:  michelleclive replied 6 months ago.

I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.

Expert:  michelleclive replied 6 months ago.

Let me know when you are ready.

Customer: replied 6 months ago.
no I have decided not to proceed with just answer. please do not process my card other than for $5
Expert:  michelleclive replied 6 months ago.

I am sorry about the billing part as i do not have access to your information due to privacy policy . If you have any billing related issue you may contact customer care.

Let me know if you need any email related fix i am ready to help.

Related Email Questions