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Quiksilver07070, Computer Support Specialist
Category: Email
Satisfied Customers: 793
Experience:  All type of email clients, microsoft, web based, linux
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During last two days when I send email from my google

Customer Question

During last two days when I send email from my google account to my comcast account, it doesn't get sent. Never happened before. For example, I send out mailings on google and copy myself on comcast email (default address) and it doesn't arrive. I learned from someone else who I copy that he isn't get it either.
JA: Just to clarify, what email service provider are you using for this account?
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: must be a web browser
JA: What troubleshooting have you tried?
Customer: none
JA: Anything else you want the email expert to know before I connect you?
Customer: I recently bought a new Iphone and transferred google contacts to it.
Submitted: 6 months ago.
Category: Email
Expert:  Quiksilver07070 replied 6 months ago.

Hello, and Thank You for choosing
My name is ***** ***** I am reviewing your question now, please stand by for 1 or 2 minute for reply.

Expert:  Quiksilver07070 replied 6 months ago.

Payment for the premium service has failed.

So we can ONLY use this chat to help you now.


There is really not much I can do for this situation.

it might be that your GMail has been placed on the BLACK LIST for some Service providers.

That is why your comcast email isnt getting your emaisl from Gmail.


Why not try sending emails to your comcast email from a DIFFERENT Gmail account? Just make a new only takes a minute or two.....and that would narrow down the issue further.

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