Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.
What operating system are you using on your computer? windows 7/8/10? or on a mac?
When you signed up for your skype, what email did you attach to it?
How are you 'opening' skype? by browser, outlook or an app on a phone or ipad?
I just got in myself today. If you would like, did you want to set up a remote session for a day/time
of your choice?
I am on EST and it is Sunday, 10/30/16 - 5:18pm here.
Leave me a reply and we will go from there.
This is Bing, I am the expert for your remote assistance. Please click below link to start a remote assistance so I can see your screen to investigation further. Thanks.
Hello again, This is my 2nd link, please click below link. Thanks!
For some reasons the link for remote assistance session could not be found by the customer, not remote assistance session established.
Hi Isaac, please continue your investigation, probably you can ask the customer request one more Secure Remote Assistance. Good luck!
Hello! My name is*****I am a certified computer professional who will assist you.It looks like the previous Expert is not available any more. I can continue assisting you.Please tell me if you still require assistance with the Skype issue?I am awaiting your reply.Thanks,IT Miro
Hello again!I am following up with you to see if you require further assistance. Let me know by sending me a reply below.Thanks,IT Miro
Hello!Let me know if you were able to receive my messages.