How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask James K. Your Own Question

James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
20304743
Type Your Email Question Here...
James K. is online now
A new question is answered every 9 seconds

Gm i cannot get a email reset password

Customer Question

gm i cannot get a email reset password
Submitted: 3 months ago.
Category: Email
Expert:  Bhavik Joshi replied 3 months ago.

Hi, I'm Bhavik. Welcome to JustAnswer. I'm reviewing your question now, and will reply back ASAP.

Expert:  Bhavik Joshi replied 3 months ago.

What is the email address ?

Customer: replied 3 months ago.
but it says the password ***** have been using for 9 years doesnot work
Customer: replied 3 months ago.
its not my computer its my email hello
Expert:  Bhavik Joshi replied 3 months ago.

Okay, I will try to see what all options do we have to recover it.

Customer: replied 3 months ago.
hi Bhavik wassup
Expert:  Bhavik Joshi replied 3 months ago.

Hi, I am doing it. Very busy with all the questions right now. How about you.

Customer: replied 3 months ago.
im very busy here as well but i really dont understand why uahoo would not allow me to do password ***** using a alternate email
Customer: replied 3 months ago.
what questions lol u are supposed to be dealing with me
Customer: replied 3 months ago.
also it says the charge is 5 dollars then it says total 20 dollars after i speak with you what the heck is that
Customer: replied 3 months ago.
look Bhavik i do not have alot of time here i must go soon were are u located anyway, also why is it taking so long
Customer: replied 3 months ago.
hello
Customer: replied 3 months ago.
HELLO PLEASE ANSWER ME BHAVIK
Expert:  Bhavik Joshi replied 3 months ago.

Hi,Yes, I got struck with yahoo. Could not see your messages. I am not sure about the charges , I can get in touch with customer service and they can contact you regarding that. I am in India.

Customer: replied 3 months ago.
okay so what can i do about password ***** for yahoo
Expert:  Bhavik Joshi replied 3 months ago.

You have set few security questions in it. You have to answer it to get your account back.

Expert:  Bhavik Joshi replied 3 months ago.

Do you remember this answer :-

Where did you spend your honeymoon?

Customer: replied 3 months ago.
no thats the problem i never even had that question lol
Expert:  Bhavik Joshi replied 3 months ago.

Okay.

Customer: replied 3 months ago.
it wont give me another question to answer lol
Customer: replied 3 months ago.
look i gotta go soon
Expert:  Bhavik Joshi replied 3 months ago.

ok. We will have to contact yahoo to reset the password ***** it.

Customer: replied 3 months ago.
wtvr send the info to my other email***@******.*** i have to go thank you for wtvr, a waste of 20 bucks hagd stay well ttyl cheers
Expert:  Bhavik Joshi replied 3 months ago.

Ok, Bye.

Customer: replied 3 months ago.
you overcharged me and never helped me get lost
Customer: replied 3 months ago.
its***@******.*** my alternative email not***@******.***