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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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My emails won't come through normal email, not sure - this

Customer Question

My***@******.*** emails won't come through normal email
JA: Just to clarify, what email service provider are you using?
Customer: not sure - this was set up for by someone else - I have an email with
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: on desktop computer
JA: What troubleshooting have you tried?
Customer: none - I am a novice so far as computers are concerned
JA: Anything else you want the email expert to know before I connect you?
Customer: no
Submitted: 12 days ago.
Category: Email
Expert:  Viet - Email Tech replied 12 days ago.


I'm sorry about the issue. Is there any error or message?

Do you use the email address or the email address or both?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?
Please reply at the box below. Thank you,

Expert:  Viet - Email Tech replied 12 days ago.

What's the brand / model of your computer?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

Expert:  michelleclive replied 12 days ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.
I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.

let me know when you could be available and online.