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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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Thunderbird not displaying message text or attachments. TB

Customer Question

thunderbird not displaying message text or attachments. TB help info no good.
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: Network Solutions
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: Mac computer, iPad
JA: What troubleshooting have you tried?
Customer: Reviewed TB settings, which seem to be ok. (?) Tried to look at Norton to see if it has quarantined files, without much success.
JA: Anything else you want the email expert to know before I connect you?
Customer: No.
Submitted: 3 months ago.
Category: Email
Expert:  technicalcat replied 3 months ago.

Hello, and thank you for using this service.

Sorry you are having trouble. I will help you now.

Are you running Thunderbird on a Windows PC or a Mac?