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Isaac Franklin
Isaac Franklin, Support Technician
Category: Email
Satisfied Customers: 596
Experience:  Technical Support Coach at Liberty Tax Service
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I'm sorry, I have a win 10 problem. gmail, browser, Updater

Customer Question

I'm sorry, I have a win 10 problem.
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: gmail
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: browser
JA: What troubleshooting have you tried?
Customer: Updater locked up machine in win 10. Backup to preinstalled win 7 version. computer works nowafter much lost software. trying to get back to win 10
JA: Anything else you want the email expert to know before I connect you?
Customer: no
Submitted: 6 months ago.
Category: Email
Expert:  Isaac Franklin replied 6 months ago.

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Expert:  Isaac Franklin replied 6 months ago.

There are several ways to upgrade to windows 10. You can start with this guide: It will let you use yoru 7 or 8

product key to upgrade.

http://pureinfotech.com/get-windows-10-free-windows-7-81-product-key/

Let me know if you run into trouble and we will go from there.

You can also use this link as well;

https://www.microsoft.com/en-us/accessibility/windows10upgrade?tduid=(14c348e893a91089cb2980533c6ee123)(256380)(2459594)(TnL5HPStwNw-0FBZfNm6YPFXNhiu3o52rA)(

If you are satisfied with the help I have provided, please remember to click and submit a 5 star rating on this page. Your feedback is important as it is the only way I am credited for assisting you. Thank you.
~Franklin

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