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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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I have yahoo email on my phone, I pad and my desktop. All of

Customer Question

I have yahoo email on my phone, I pad and my desktop. All of a sudden I cannot set up yahoo email on my phone. It works on my desktop and I pad.
JA: How long have you had this issue with your Yahoo account?
Customer: For a few weeks. I deleted the account and tried to set it up again hoping that would work. But it says my email address and password ***** not correct.
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: on my desktop
JA: What troubleshooting have you tried?
Customer: I changed the password. I deleted the yahoo account and tried to add it again
JA: Anything else you want the email expert to know before I connect you?
Customer: a few weeks ago I got a new desktop and changed my wifi connector
Submitted: 4 months ago.
Category: Email
Expert:  Byron replied 4 months ago.

Hi. My name is***** you for your question and the opportunity to assist. Are you using the Yahoo mail app

on your phone?