How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1683
Experience:  Computer Software Support Specialist for more than 10 years
49766785
Type Your Email Question Here...
Jess M. is online now
A new question is answered every 9 seconds

I have forgotten my gmail password so I can receive emails

Customer Question

I have forgotten my gmail password ***** I can receive emails but cannot send them...this is something totally new and has never happened before...my Mac keeps asking for the password...what do I do?
Submitted: 6 months ago.
Category: Email
Expert:  IT Miro replied 6 months ago.

Hello! My name is*****
I am a certified computer professional who will assist you.

Expert:  IT Miro replied 6 months ago.

Please tell me when the issue first started to happen. Also, how many devices are you using this e-mail account on?

Thanks,

IT Miro

Expert:  IT Miro replied 6 months ago.

Hello again!

I am following up with you to see if you require further assistance. Let me know by sending me a reply below.

Thanks,
IT Miro

Expert:  IT Miro replied 6 months ago.

Hello!

Let me know if you were able to receive my messages.

Customer: replied 6 months ago.
Thanks for all your emails but the problem has been solved...
Expert:  IT Miro replied 6 months ago.

OK, I am glad the problem has been solved.

If you require any other assistance, let me know.

Regards,

IT Miro

Related Email Questions