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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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I have microsoft outlook and recently discovered that in the

Customer Question

I have microsoft outlook and recently discovered that in the send folder, it only saves 30 days of sent mail. How do I adjust it so it will keep at least 6 months?
JA: How long has this been an issue?
Customer: Just noticed it the last few days
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: windows 10 on desktop computer
JA: What troubleshooting have you tried?
Customer: I've only gone into the send/receive properties to adjust the number of days to keep in autoarchive
JA: Anything else you want the email expert to know before I connect you?
Customer: No
Submitted: 1 month ago.
Category: Email
Expert:  Mr.Med replied 1 month ago.

Hi, I'mCustomer Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Mr.Med replied 1 month ago.

Please check if any rules created by following the steps below:

  1. Login to your Outlook.com account.

  2. Click on the cog or gear icon.

  3. Select Manage rules from the dropdown.

  4. let me know the results

Thank you

Expert:  Mr.Med replied 1 month ago.

Hi,

Do you still need help please?