Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.
The answer to your question depends upon where you ordered the belts from. What company or website was it, please?
I advise you to call Customer Service for Bissell, if you ordered the belts from Bissell. Their number is
Then did you cite the order number on the invoice for the small belts you received?
That would be a good approach on the next inquiry.
What Bissell website did you use to order the belts, please?
Perhaps there were identifying numbers on the packaging itself?
OK. At least you have those! they will identify the shipment.
Do you have, perhaps, an email receipt for either order you made, of belts? or both orders, one email each? I advise doing a search through your email account for such receipt emails, even in the Trash perhaps and not yet deleted (in which case, recover them to your Inbox immediately, I advise, they are important.) Tracking #s or order #s can be obtained from such receipt emails, and can be quite important.
I have no power over Bissell orders.
I can advise you, to call Bissell Customer Support, have them list your remaining orders, or your not-yet-shipped orders, and if you can identify the order of 3 small belts, then ask them to cancel the order (and refund your payment for those 3 small belts, of course.)