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Hi John, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.
I am very sorry about your issues. Can you please tell me which automatic billing are you referring to? What company or product are you being billed for?
Please let me know by replying to me here so that I can help you further.
Are you using Windows Vista, 7, 8 or 10?
And what you want to achieve is, stop your Norton subscription?