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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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I was typing an email and clicked something and it minimised

Customer Question

I was typing an email and clicked something and it minimised my email page
JA: Just to clarify, what email service provider are you using?
Customer: Outlook
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: on my computer from my homepage which is msn.com
JA: What troubleshooting have you tried?
Customer: display and that changed the whole page, everything.;
JA: Anything else you want the email expert to know before I connect you?
Customer: no please connectg
Submitted: 1 month ago.
Category: Email
Expert:  Viet - Email Tech replied 1 month ago.

Hi,

I'm sorry about the issue. Do you mean you cannot open your email any more?

What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

Expert:  derrickonline replied 1 month ago.

Customer are you still available and in need of assistance?

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