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Ask Richard Your Own Question

Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 31127
Experience:  Over 15 year experience in Email Systems and Programs
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Do I have to have a separate password to access my aol

Customer Question

do I have to have a separate password ***** access my aol account?
JA: How long have you had this issue with your A.O.L. account?
Customer: I am a victim of identy theft. I just called aol and got my credit card
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: I always go online.
JA: What troubleshooting have you tried?
Customer: For some reason or other, evrytime I wanted to go into my account to change my card number, I was asked for a password. I would give my
JA: Anything else you want the email expert to know before I connect you?
Customer: I would give my aol password ***** they would not accept.
Submitted: 1 month ago.
Category: Email
Expert:  Richard replied 1 month ago.

Hi there and welcome

Yes you must always have a password ***** access it in order for it to remain secure.

What is the message you get now when you try to sign in?