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Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 32232
Experience:  Over 15 year experience in Email Systems and Programs
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I cannot get the iMessage to use invisible ink, gmail, on my

Customer Question

I cannot get the iMessage to use invisible ink
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: gmail
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: on my phone
JA: What troubleshooting have you tried?
Customer: going to Siri and going to Apple with problem and trying to do all they offered to avail
JA: Anything else you want the email expert to know before I connect you?
Customer: i suppose not
Submitted: 3 months ago.
Category: Email
Expert:  Richard replied 3 months ago.

Hi there and welcome

What exactly happens Joan when you try to use this feature? Where do you get stuck?

Customer: replied 3 months ago.
It just does not work at all. I touch the arrow on the right of message and nothing happens
Expert:  Richard replied 3 months ago.

Can you please hold the home and power buttons for about 10 seconds until you see the apple logo, then release.

Let the iPhone restart and when it has, tell me if it now works please.