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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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I am trying to establish an account but keep on getting this

Customer Question

I am trying to establish an account but keep on getting this message:We are sorry, but you have reached this page in error.Please try the action again and, if the problem continues, contact Customer Service.
JA: Have you contacted anyone about your account?
Customer: no
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: web browser
JA: What troubleshooting have you tried?
Customer: calling you per instructions: We are sorry, but you have reached this page in error.Please try the action again and, if the problem continues, contact Customer Service.
JA: Anything else you want the email expert to know before I connect you?
Customer: no please connect
Submitted: 1 month ago.
Category: Email
Expert:  Viet - Email Tech replied 1 month ago.

Hi,

I'm sorry about the issue. Are you trying to create an email account or is it something else?

What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?
Please reply at the box below. Thank you,

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