Need Help With Email? Ask Your Email Questions Online
Hello, and Thank You for choosing JustAnswer.comMy name is ***** ***** I am reviewing your question now, please stand by for 1 or 2 minute for reply.
OKay, so your Email is working Fine.......but your not able to access your files?
Are these files stored ONLINE......in a cloud drive?
Microsoft uses a cloud drive called ONE DRIVE.
And One Drive you DO have to login to.
YOu use the same email as your hotmail, and the same password ***** your hotmail.
Or if you use google, that is what you want to use to login.
I can SHOW you if you like? ON a remote session
OKay......what would you like to do?
The files you are trying to access.......are they on a cloud drive? Or are they stored locally on your ocmputer?
Hello there........i am following up with you.
If you still need help let me know.
24 hours after this message.....this question will be placed back into the Queue.