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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1794
Experience:  Computer Software Support Specialist for more than 10 years
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I thought I changed my hotmail password but it says

Customer Question

I thought I changed my hotmail password ***** it says incorrect when I try to delete emails on my iphone
Submitted: 8 months ago.
Category: Email
Expert:  Viet - Email Tech replied 8 months ago.

Hi,

I'm sorry about the issue. Are you currently able to receive new email messages fine?

Is your hotmail email password ***** working at the hotmail.com website?

Besides the iPhone, do you also have a windows xp, vista, or 7, or 8, 10 computer, or a mac computer?

Can you please confirm your hotmail email address?
Please reply at the box below. Thank you,

Expert:  Viet - Email Tech replied 8 months ago.

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

Customer: replied 8 months ago.
Not for more money
Expert:  Viet - Email Tech replied 8 months ago.

OK. First, besides the iPhone, do you also have a windows xp, vista, or 7, or 8, 10 computer, or a mac computer? And/or what's the brand / model of your computer?

Please reply at the box below. Thank you,

Expert:  Viet - Email Tech replied 8 months ago.

Can you please confirm your hotmail email address?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

Customer: replied 8 months ago.
Expert:  Viet - Email Tech replied 8 months ago.

Thank you. Please let me know the following:

1. When you go to the hotmail.com website and sign in your hotmail email address there, what happens? What's the error or message, if any?

2. Do you also have a windows xp, vista, or 7, or 8, 10 computer, or a mac computer? And/or what's the brand / model of your computer?

3. Do you have a phone number ending with the two digits 33? If yes, what's the last 4 digits of that phone number? And is that phone number a cell phone or landline?

Please reply at the box below. Thank you,