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If you do mean you are able to receive emails on your Kindle, it just mans the device is Wi-Fi connected.
What's your Kindle's model?
SO you mean your local Wi-Fi is working well as you can access email from your laptop, but the kindle can't access online newspaper via the same Wi-Fi router. Moreover, you had your Kindle checked by someone and confirmed it could connect other Wi-Fi without the same issue. Is it correct?
Got it. Do you know the steps how to connect to a new Wi-Fi hotspot? If yes, the most easy way to determine where the problem is located, is to test your Kindle with another hotspot and see if everything could be working well.
No worries. Please follow below steps to connect a Wi-Fi. Then try your Kindle at your lcoal library or shopping centre or friends' home where a Wi-Fi is available. Let me know the test reults then.
Connect to Wi-Fi
I think what I posted were comments or suggestions. We are on the way to find the answer.
I don't know why the system said that. Sometimes it does happen, that's why JustAnswer keeps developing the system.
Anyway, please do the tests and let me know the results. Thanks.