Hi, I'm Mr.med. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.
What is your email service such gmail, hotmail, aol ect...?
let me know if you need further help
Has everything worked out, do you still need help please?
Would you like me to set up a remote session (NO extra charge), which will allow me to connect directly to your screen and assist you quickly with this issue?
If you want to delete emails froma specific person please enter his name, his/her email address or some keyword. To display all emails, then select all emails and click delete.
let me know if you need further assistance and i will gladly continue to help