Hello! My name is Sandy.I'm reviewing your question now. Let's get started!
Can you please tell me about the operating system installed on the computer? Windows Vista/7/8/10 or mac
May I connect with you remotely (over secure network session) to check/fix the issue directly?
Secure Remote support($14) can save a lot of time. I will fix the issue while you stay in front of your computer. It is 100% safe and secure.
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Okay, I will provide you answer.
Please turn off Password ***** Sharing as given under the link:
If this does not resolve the issue, please reply back to me the box given below.
And if you can take a second to rate my service(-OK or more -by clicking stars at the top of the page and choose submit), that would be greatly appreciated.
1. Click Start button, and then Open the Control Panel (icons view), and click on the Network and Sharing Center icon.
2. In the left pane, click on the Change advanced sharing settings link.
3. Click on the Password ***** Sharing - Turn Off in Windows 7-arrow.jpg to expand the network profile (type) that you want to turn password ***** sharing on or off for.
And Click Save changes.
If you face any issue, please let me know.
Also, check if this resolve the issue or not.
Also, if you can take a second to rate my service(-OK or more -by clicking stars at the top of the page and choose submit), that would be greatly appreciated.