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Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 31329
Experience:  Over 15 year experience in Email Systems and Programs
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I have 2 sony readers ,that all of a sudden logo will not

Customer Question

I have 2 sony readers ,that all of a sudden logo will not download books for me ,whatever Gmail I give is wrong. ***@******.***
Submitted: 2 months ago.
Category: Email
Expert:  Richard replied 2 months ago.

Thank you for your question, my name is ***** ***** I look forward to assisting you.

Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.

This is usually an issue with the Firmware, so I would first like you to do this please.

Remove the charger from the reader and hold the power button to off for 35 seconds.

Release, then connect the charger and try to turn on the reader and use it.

Let me know the results please

Thank you

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