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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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I have had as my email adr for years and now it has

Customer Question

I have had***@******.*** as my email adr for years and now it has gone??How can I get it back
JA: Just to clarify, what email service provider are you using?
Customer: Windows and Lenora
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: On a pc
JA: What troubleshooting have you tried?
Customer: I have tried different things advised by google and norton
JA: Anything else you want the email expert to know before I connect you?
Customer: I really dont know anything as I am antique in these matters
Submitted: 1 month ago.
Category: Email
Expert:  Sandy replied 1 month ago.

Hello! My name is Sandy.I'm reviewing your question now. Let's get started!

Expert:  Sandy replied 1 month ago.

I can help you in one of three different ways:

1) Question and answer session.
2) Secure Remote support($14), which would allow me to take a look at the problem and fix the issue directly while you stay in front of the computer.
Remote support can save a lot of time if you are not comfortable performing repairs yourself. It is 100% safe and secure.
We have fixed millions of computers over remote session and have an A+ rating with the Better Business Bureau website
http://www.bbb.org/greater-san-francisco/business-reviews/professional-services-general/justanswer-in-san-francisco-ca-82403

3). Phone support(live discussion via phone).

If you wish to choose Secure remote session or Phone support(live discussion via phone), please click Accept this Offer/Get extra help offer sent by me.
Else, we can continue in the question and answer session, but I will need to ask a number of other questions and try and walk you through some steps.