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Hi There. I am Bing and I look forward to helping you with your issue today.
What kind of email programs are you using on the phone and computer?
Regarding the message asking for password, are you able to provide a screenshot of it?
> I will go through all the process and sent but the end receiver does not receive them.
Do you mean you have tried deleting the account and adding them back again to go through all the steps to configure an email account on the phone or computer?