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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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Im unable to send gmail via outlook, 4 months maybe longer,

Customer Question

hi
JA: Hi. What seems to be the problem?
Customer: im unable to send gmail via outlook
JA: How long has this been an issue?
Customer: 4 months maybe longer
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: outlook client on pc
JA: What troubleshooting have you tried?
Customer: verified smtp ports
JA: Anything else you want the email expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Email
Expert:  Viet - Email Tech replied 1 month ago.

Hi,

I'm sorry about the issue. Is there any error or message?

Are you currently able to receive new emails fine?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?
Are you able to sign in your gmail email account at the Gmail.com website:

http://www.gmail.com

, and compose / send an email message at the Gmail website?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

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