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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1683
Experience:  Computer Software Support Specialist for more than 10 years
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I cannot get to my email, comcast, clicking on the icon,

Customer Question

I cannot get to my email
JA: Just to clarify, what email service provider are you using?
Customer: comcast
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: clicking on the icon
JA: What troubleshooting have you tried?
Customer: google for my account or email
JA: Anything else you want the email expert to know before I connect you?
Customer: I also have no sound
Submitted: 6 months ago.
Category: Email
Expert:  technicalcat replied 6 months ago.


Thank you for using this service. I will help you now.

Do you get an error or message when you try to access email? If so, please tell me the exact error or message. thanks.