How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1683
Experience:  Computer Software Support Specialist for more than 10 years
49766785
Type Your Email Question Here...
Jess M. is online now
A new question is answered every 9 seconds

I cannot get to my email, comcast, clicking on the icon,

Customer Question

I cannot get to my email
JA: Just to clarify, what email service provider are you using?
Customer: comcast
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: clicking on the icon
JA: What troubleshooting have you tried?
Customer: google for my account or email
JA: Anything else you want the email expert to know before I connect you?
Customer: I also have no sound
Submitted: 6 months ago.
Category: Email
Expert:  technicalcat replied 6 months ago.

Hello,

Thank you for using this service. I will help you now.

Do you get an error or message when you try to access email? If so, please tell me the exact error or message. thanks.