My name is***** am sorry to hear that you are having this issue.
I will be glad to assist you with this.
Do you have a computer with iTunes software installed on it?
okay, are you on a windows computer now?
okay, you will need to download iTunes and install it on the computer and then connect the iPad to the computer. I will post the steps and download link for you.
>>>PLEASE CLICK HERE TO DOWNLOAD ITUNES<<<
Click on the blue link above and then Follow the instructions to download the installer to your computer.
Then when the install is finished connect the iPad to your computer.