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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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My ipad was working fine this morning. I put it in sleep

Customer Question

my ipad was working fine this morning. I put it in sleep mode and after about an hour tried to turn it back on but it stays black. I went thru the troubleshooting stages to reboot it, but nothing would work!
can you help me get it working again?
Sincerely, ***** ***** ***@******.***
Submitted: 19 days ago.
Category: Email
Expert:  bbao replied 19 days ago.

Hi There. I am Bing and I look forward to helping you with your issue today.

Expert:  bbao replied 19 days ago.

As you remember, what's the iOS version of your iPad? Also what's your iPad model?