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Joseph Varner
Joseph Varner,
Category: Email
Satisfied Customers: 72
Experience:  Enterprise Support Specialist at Arthur J Gallagher
94318210
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How are you, fine. To make sure you are not robot, Great

Customer Question

Hi how are you
JA: I'm good. And you?
Customer: fine.
JA: How can we help?
Customer: To make sure you are not robot
JA: I'm an assistant to the Email Technician. I work with them to help customers like you.
Customer: Great thanks
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: I have been using Tango since be-gaining of 2015
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: And I love this and access through iphone
JA: What troubleshooting have you tried?
Customer: Is is possible to recover chat history of my Tango
JA: Anything else you want the email expert to know before I connect you?
Customer: No that is all.
Submitted: 7 months ago.
Category: Email
Expert:  Kevin T replied 7 months ago.

How's it going.
Let me read of your question. Give me a minute.

Expert:  Kevin T replied 7 months ago.

You want to recover chat history for Tango, correct?

Customer: replied 7 months ago.
Please send me Tango Chart history from begaining to now.
Thanks
Papia
Customer: replied 7 months ago.
from begaining to till now.
Thanks
Papia
Customer: replied 7 months ago.
Hi any answer please.
my Email: **************
Do you need my iphone no. with I use.
Please let me know.
Expert:  Bhavik Joshi replied 7 months ago.

Hi,

I have prepared a document for you which can help you to get the chat history back. You need to folllow the steps as shown in the document. This document contains screenshot which will make things very easy for you.

Expert:  Bhavik Joshi replied 7 months ago.

Please use below link to open a document.

Customer: replied 7 months ago.
I already tried that but could not recover my old Tango Chat.
I need full chat history since 2015 to till now.
Expert:  Bhavik Joshi replied 7 months ago.

Okay, Then I don't think there is any other way to get it back untill you have taken a backup of your chat history. Do you have any backup of it with you ?

Customer: replied 7 months ago.
No I do not.
But I think Tango Customer service should have backup.
So do you have their customer service no.
Expert:  Bhavik Joshi replied 7 months ago.

Please check the details below :-

Expert:  Bhavik Joshi replied 7 months ago.

Alternate numbers :-

Expert:  Bhavik Joshi replied 7 months ago.

Anything else for me ?

Expert:  Bhavik Joshi replied 7 months ago.

Source for this information is :- http://allcustomercarenumbers.net/Customer-Service-Number-Tango-021808

you can get more details about it from here .

Customer: replied 7 months ago.
Already tried those phone no and does not ring.
Also check that site. no answer.
Expert:  Bhavik Joshi replied 7 months ago.

To be very honest they won't be having backup of your chat history. None of the company keeps backup of its customer's data.

Expert:  Bhavik Joshi replied 7 months ago.

So, If you have already tried recovery of deleted data using that software on the device in which you have deleted your chat history then there in no option to get it back.

It may not sound good to you , But this is the fact.

Expert:  Bhavik Joshi replied 7 months ago.

Try this if not already done to see what all history you have with you :-

  1. Tap on the Chat tab, then open the chat conversation or call log you want to export
  2. Tap the 3 Dot icon in the upper right hand corner, then tap Chat Info
  3. Tap the 3 Line icon, then tap Export Chat Records
  4. Enter the email address you want to send the call/chat logs to
Customer: replied 7 months ago.
Did not work for me.
Expert:  Kevin T replied 7 months ago.

Is this still required?

Regards

Kevin

Expert:  Joseph Varner replied 7 months ago.

Hello, My name is ***** ***** I am happy to assist you today!

Are you still in need of service?

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