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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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Google app on my cell is showing offline/ No network

Customer Question

Google app on my cell is showing offline/ No network available. Check your connection and try again. Voice commands and typing in the information gets this response. WiFi is working on everything else.
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: Yahoo
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: Phone and laptop
JA: What troubleshooting have you tried?
Customer: I have been having problems syncing phone and laptop
JA: Anything else you want the email expert to know before I connect you?
Customer: No
Submitted: 4 months ago.
Category: Email
Customer: replied 4 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Bhavik Joshi replied 4 months ago.

Hi, I'm Bhavik. Welcome to JustAnswer. I'm reviewing your question now, and will reply back ASAP.

Expert:  Bhavik Joshi replied 4 months ago.

Try uninstalling latest google app updates or see if there is any update pending to be installed. It generally happens when updates are not properly installed or few of them are remaining.