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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1683
Experience:  Computer Software Support Specialist for more than 10 years
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It is a problem with maps, I tried to suggest an edit and it

Customer Question

it is a problem with maps, I tried to suggest an edit and it failed. my home listing address does not match map
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: gmai
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: phone desktop
JA: What troubleshooting have you tried?
Customer: i contacted google to suggest an edit, never heard back. tries to drag to new location, it failed
JA: Anything else you want the email expert to know before I connect you?
Customer: the problem is with maps not email?
Submitted: 6 months ago.
Category: Email
Expert:  bbao replied 6 months ago.

Hi There. I am Bing and I look forward to helping you with your issue today.

Expert:  bbao replied 6 months ago.

Please advise which Map services are you referring to? Such as Google Maps, Microsoft Bing Maps, Nokia Here Maps, or other mapping or navigation devices such as Tomtom?

Expert:  bbao replied 6 months ago.

For Google Maps, you really can't expect they could respond you or even modify the maps instantly because too many similar requests are coming to them everyday and they do need to verify every single detail before making the final changes. Mapping is a huge project, always.

Expert:  bbao replied 6 months ago.

Can you please clarify, are you referring to business mapping or individual correction?

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