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Ask bbao Your Own Question

bbao, IT Consultant
Category: Email
Satisfied Customers: 78
Experience:  Certified Information Systems Security Professional / Certified Information Security Manager / Microsoft Most Valuable Professional
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Almost all of my emails that i send to email

Customer Question

almost all of my emails that i send to email addresses get blocked as spam. I dont know how to fix this
JA: Just to clarify, what email service provider are you using?
Customer: we are on microsoft exchange through godaddy
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: through outlook
JA: What troubleshooting have you tried?
Customer: called godaddy and optonline and neither is helpful
JA: Anything else you want the email expert to know before I connect you?
Customer: thats all
Submitted: 15 days ago.
Category: Email
Expert:  bbao replied 15 days ago.

Hi There. I am Bing and I look forward to helping you with your issue today.

Customer: replied 15 days ago.
Ok, what should i do?
Expert:  bbao replied 15 days ago.

Please check if your IP address has been blacklisted:

Customer: replied 15 days ago.
LISTED CBL was listed Detail 171 109 Ignore
LISTED Protected Sky was listed Detail 1917 94 Ignore
LISTED Spamhaus ZEN was listed Detail 300 83 Ignore
Customer: replied 15 days ago.
that is what comes up
Customer: replied 15 days ago.
Expert:  bbao replied 15 days ago.

Your IP or your block of IP has been recognized as a source to send spamming email so it has been blacklisted. You might be a victim if you never sent any spam. You have to submit a form to them to claim you are clear.

Customer: replied 15 days ago.
ok, how do i submit form?
Expert:  bbao replied 15 days ago.

It depends on your IP address and the organisation(s) that block the IP. You should be able to see the link(s) from your result.

Expert:  bbao replied 15 days ago.

The requests submitted? If yes, it make take a while for them to respond and correct. Good luck then!