Hello, and thank you for using this service.
Sorry you are having trouble. I will help you now.
Who is your email provider? This is the part of your email address AFTER the @ sign. please tell me what it is. thanks.
Hello, my name is Martin.To bring up the menu at the top with the File option all you have to do is press Alt on the keyboard once, while you're in Thunderbird.That should bring up the menu with File, Edit, so on.Let me know how it went.