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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1749
Experience:  Computer Software Support Specialist for more than 10 years
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You are asking for a deposit and want my credit card #. I am

Customer Question

You are asking for a deposit and want my credit card #*****
I am not willing to send this information in an email.
Submitted: 7 months ago.
Category: Email
Expert:  Kevin T replied 7 months ago.

How's it going.
Let me read of your question. Give me a minute.

Expert:  Kevin T replied 7 months ago.


Can you tell me what OS you are running?

Customer: replied 7 months ago.
What is OS?
Customer: replied 7 months ago.
You are asking for more money to solve my problem. I am not willing to pay more. I want the problem solved as simple as that.
Customer: replied 7 months ago.
Are you helping me?
Expert:  Kevin T replied 7 months ago.

I have no asked for more money, the system will try and sell you a monthly service sometimes.

Can you show me were it came up more money?

Customer: replied 7 months ago.
It shows right here. $52CA
Expert:  Kevin T replied 7 months ago.

This would be been the cost of the question. I am sorry you are not happy. I can flag this up and it will end the services and customer services can deal with any refunds.

We (the experts) do not deal with money

Customer: replied 7 months ago.
I asked a simple question: Why is Skype Home not available!
Instead of an answer I get one question after another from you; I am not happy at all with your service.
Forget about Skype. You are very likely able to block it now from my PC since you have all my information.
Expert:  Kevin T replied 7 months ago.

'Why is skype not available' is not very descriptive, that is why I asked for more info.

I will flag this to customer services. You are clearly not happy.

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