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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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Emails okay why? gmail, via email program on the computer,

Customer Question

Emails okay why?
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: gmail
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: via email program on the computer
JA: What troubleshooting have you tried?
Customer: My question is not about my email but instead it's about turning off my touchpad on the laptop. I can't seem to do it since getting
JA: Anything else you want the email expert to know before I connect you?
Customer: No thank you
Submitted: 2 months ago.
Category: Email
Expert:  Jess M. replied 2 months ago.

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

I am very sorry about your issues. Are you using Windows 8 or 10?

Can you please tell me the exact make and model of your laptop?
Please let me know by replying to me here so that I can help you further.

Best regards,
Jess

Customer: replied 2 months ago.
My question is NOT about my email. It's about Hiwvfo I go about turning off my touchpad on my laptop. Since getting Windows 10 it won't turn off
Expert:  Jess M. replied 2 months ago.

Thank you for writing back. Yes, I am aware of the question since I read the initial conversation. So can you please tell me the exact make and model of the laptop?