Hello,I am the person that will be helping you today.
May I ask what it means when you say that "Incoming mail is encrypted"? Are you given an error message?
I will be standing by, looking forward to your response.
Thank you for the update. May I start a secure remote assistance session with you so that I can better help you resolve this problem? When the remote session begins, a chat window will appear that we can use to communicate with each other.
The fee for the remote service is $45.
I am not sure why you are bringing up your Adobe software or the email service.
Nobody on this website works for free. Were you trying to get into contact with someone else that you have a warranty with?
Adobe will not help you with this 'email' problem. Do you want me to close this out? If you want help on this page, you must pay for it.
I will send up the refund request now.
Your initial message was regarding ONLY email. You didn't mention Adobe. This will be the last message you get from me because it will be locked as a result of me sending up the refund.