How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask James K. Your Own Question

James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
Type Your Email Question Here...
James K. is online now
A new question is answered every 9 seconds

I'm getting a registry error message from a company that

Customer Question

I'm getting a registry error message from a company that only says that it is Microsoft development. I have never paid for this program and don't know if it is valided program or if I actually have registry problems. Please help me!
JA: Just to clarify, how often have you been getting this particular message?
Customer: Every time I boot up.
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: Web browser
JA: What troubleshooting have you tried?
Customer: I haven't tried one since I don't really know of one.
JA: Anything else you want the email expert to know before I connect you?
Customer: Just that I
Submitted: 19 days ago.
Category: Email
Expert:  Viet - Email Tech replied 19 days ago.


I'm sorry about the issue. That is a fake message. I will help getting rid of it for you.

Does this issue occur automatically when you boot up the computer? Or does this issue occur when you open a particular program, etc.?

Do you have windows xp, vista, or 7, or 8, 10?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,