I do not understand what you are referring to with money?
I am a tech, i do not see that side of your account.
The phone service is additional as well. it is set up by the system that way. I have not sent
an offer, it may be auto generated for customers convenience.
If you have fee questions, please contact customer service as they can see that portion of your acct.
Although, 5 accounts will take
a pretty lengthy phone call to resolve. We do not know your information unless you 'tell' us. If we could,
we would be hackers and disreputable.
Please tell me how you would like to proceed.