Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.
In order to help you, I need to know what operating system you have on your device. Windows Vista, Windows 7, 8.1, 10, or do you have a Mac?What error or message are you receiving when you say you are locked out?
And do you have access to a phone number ending in *35 still?
I do not understand what you are referring to with money?
I am a tech, i do not see that side of your account.
The phone service is additional as well. it is set up by the system that way. I have not sent
an offer, it may be auto generated for customers convenience.
If you have fee questions, please contact customer service as they can see that portion of your acct.
Although, 5 accounts will take
a pretty lengthy phone call to resolve. We do not know your information unless you 'tell' us. If we could,
we would be hackers and disreputable.
Please tell me how you would like to proceed.
Absolutely. Do you have a phone ending in 35 still?
is it a cell phone?
lets focus on the first.
We are going to generate a code to that phone.
It is to use to log into your jmjmullins. When you get that code, we need to enter it to help change your
acct. it will be 6 numbers.
Go to gmail.com
put your user name for that account in, hit forgot password ***** will give you the screens for recovery.
you enter your last known password ***** it will give you a ***35, enter the full phone number.
it will then allow you to send a code. then put that 6 digit code in the screen recovery you were on.
enter a new password ***** log in.
All accts can be recovered this way depending on the backup method you had in place. In this case, you
have the phone number option on this acct.
it should be longer. like 6 numbers. Can you review it again?
I am not sure. I cannot see what you can see. close down your browser (firefox, chrome, internet explorer etc)
reopen it and try to recover the account again. check your caps locks as well. make sure it is for the acct you are
requesting it for this one jmjmullins in gmail.
I saw the duplicate request. Please respond to this question to continue?
Please respond here to continue. it has been two days.
I am about to end my shift as i have been here since 7am EST.
Did you want to set up an actual time to meet online and proceed?