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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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Can't download an attachment from Gmail. This has happened

Customer Question

Can't download an attachment from Gmail. This has happened all of a sudden.
JA: How long have you had this issue with your Gmail account?
Customer: It just happened yesterday.
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: Browser - Chrome
JA: What troubleshooting have you tried?
Customer: None so far. I don't know what to do.
JA: Anything else you want the email expert to know before I connect you?
Customer: No
Submitted: 23 days ago.
Category: Email
Expert:  Barun replied 23 days ago.

Hi, and thank you for your question. My name is ***** ***** I'll be assisting you today.

Do you get any error/message when trying to download an attachment now?

May I connect remotely to troubleshoot the issue with you now?

Please reply back to me using the box below.

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