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jhannell, Computer Enthusiast
Category: Email
Satisfied Customers: 8472
Experience:  Experience in Windows environment. ASP, Visual Basic, Ajax
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I downloaded your AOL Computer checkup software and it

Customer Question

I downloaded your AOL Computer checkup software and it screwed up my computer.
JA: How long have you had this issue with your A.O.L. account?
Customer: Started this morniong
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: Web browser
JA: What troubleshooting have you tried?
Customer: Can't troubleshoot because your software disabled my browser
JA: Anything else you want the email expert to know before I connect you?
Customer: no
Submitted: 26 days ago.
Category: Email
Expert:  jhannell replied 26 days ago.

Hello sir/madam, I would like to help you, please let me know when you are ready.

Customer: replied 26 days ago.
No thanks. I should not have to pay AOL for messing up my computer with their "Optimization" software.
Customer: replied 26 days ago.
I will reject the $5 charge when it hits my Discover. This is a scam.