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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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Which one, i have a few how did you know that something waws

Customer Question

which one
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: i have a few how did you know that something waws wrong was
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: both but i think you pop up on aol
JA: What troubleshooting have you tried?
Customer: all my old emails sent and acived are gone and emails i had saved all all gone my adoption papers where in th4ere there how do i retrieve them back
JA: Anything else you want the email expert to know before I connect you?
Customer: no
Submitted: 2 months ago.
Category: Email
Expert:  michelleclive replied 2 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Customer: replied 2 months ago.
ok
Customer: replied 2 months ago.
do you know my question
Expert:  michelleclive replied 2 months ago.

Please explain the problem a bit more in detail.

Expert:  michelleclive replied 2 months ago.

you lost your email. Let me know what email service which has lost emails you are using.

Customer: replied 2 months ago.
all my archived emails- saved emails and inbox are gone
Customer: replied 2 months ago.
adption papers and stuff are in there;(
Expert:  michelleclive replied 2 months ago.

how do you access you email?

Customer: replied 2 months ago.
computer
Expert:  michelleclive replied 2 months ago.

what email service is it?

Customer: replied 2 months ago.
aol
Expert:  michelleclive replied 2 months ago.

did you check with aol weblogin?

Customer: replied 2 months ago.
do you know no
Expert:  michelleclive replied 2 months ago.

i hope you have not shared your email password ***** any one.

Customer: replied 2 months ago.
no
Expert:  michelleclive replied 2 months ago.

Click here and login and let me know if you are able to login fine and check your emails

Customer: replied 2 months ago.
if you can help me i willsign up i have serveral things i would like help on with accounts. I just don't want to waste moneyno its the same everything is empty
Expert:  michelleclive replied 2 months ago.

how many days it has been that you lost your emails?

Customer: replied 2 months ago.
not sure
i had this account for a very long time just don't log in everyday
Expert:  michelleclive replied 2 months ago.

if you have noticed it before 72 hrs then there is a chance to recovery the email from the server and if its been more that 72 hrs then there is no way you can get it back. The email server automatically purge the deleted emails.

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