Hello and welcome to JustAnswer, I look forward to assisting you today. Please give me a minute to review your question.
Are you still able to access your email from your phone?
What happens exactly when you try from your computer?
Can you give me your gmail address please? I would like to try from here.
Can I have your password *****?
So far it has not rejected your email address, but I cannot fully check it without a password.
Okay, let me try.
I am going to have them send you a confirmation code by text to your phone. Let me know what it is when you get it please.
Does your phone number end in 18?
Still with me?
Can you restart your computer?
Get back to me when you have your computer back up and running please.
Have you been able to restart your computer so we can continue?