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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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I need to update my LG Phone which I paY $7.99/MONTH,

Customer Question

I need to update my LG Phone which I paY $7.99/MONTH
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: AOL.COM
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: I just need to update my phone(###) ###-####which I have been paying for but not able to use.
JA: What troubleshooting have you tried?
Customer: Not good with compuiters and need to updqate my phone so I can use it.
JA: Anything else you want the email expert to know before I connect you?
Customer: no
Submitted: 26 days ago.
Category: Email
Expert:  michelleclive replied 26 days ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Expert:  michelleclive replied 26 days ago.

what is the operating system it has?

Expert:  michelleclive replied 26 days ago.

What is the model number of the phone?

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