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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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Using Thunderbird as my email on an old pc XP is the

Customer Question

Using Thunderbird as my email on an old pc XP is the operating system.
I did a disk clean up and using file manager and properties. Clicked on Thunderbird and all my folders on the screen were gone.
Submitted: 2 months ago.
Category: Email
Expert:  Sandy replied 2 months ago.

Hello! My name is Sandy.I'm reviewing your question now, and will post back with your reply momentarily.

Expert:  Jason Jones replied 2 months ago.

This is a duplicate question. Please, go back to the first task: http://www.justanswer.com/email/9xu2z-using-thunderbird-sudden-clicked.html

This question will be closed.

Customer: replied 2 months ago.
what is the charge to go do a remote and fix the problem
Expert:  Jason Jones replied 2 months ago.

Please, leave this page. Go to the following page and we can chat there: http://www.justanswer.com/email/9xu2z-using-thunderbird-sudden-clicked.html

Expert:  Jason Jones replied 2 months ago.

Go back to the other page. Leave this page. CLICK THIS LINK: http://www.justanswer.com/email/9xu2z-using-thunderbird-sudden-clicked.html

Customer: replied 2 months ago.
can you not remote into my pc?
Expert:  Jason Jones replied 2 months ago.

I can. GO TO THE OTHER PAGE, please. Go to that page and click the "Accept this offer" button. Once you do that, the remote link will be posted there.

So, click this link: http://www.justanswer.com/email/9xu2z-using-thunderbird-sudden-clicked.html

On that page, click the "Accept this offer" button.

Customer: replied 2 months ago.
can we try to re log-on to remote user
I have ultra-viewer now on my pc
Customer: replied 2 months ago.
can you still help
Customer: replied 2 months ago.
I am***@******.***