How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1798
Experience:  Computer Software Support Specialist for more than 10 years
49766785
Type Your Email Question Here...
Jess M. is online now
A new question is answered every 9 seconds

TO INSTALL MICROSOFT WORKS (OLD SOFTWARE) ON WINDOWS 10 AND

Customer Question

I AM TRYING TO INSTALL MICROSOFT WORKS (OLD SOFTWARE) ON WINDOWS 10 AND IT WON'T ACCEPT IT. WHAT WOULD YOU SUGGEST?
JA: How much experience do you have with this particular machine?
Customer: IT'S BRAND NEW. BUT I HAVE HAD COMPUTERS FOR 30 YEARS AND AM QIUTE FAMILIAR WITH WINDOWS
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: ON THE LATTER
JA: What troubleshooting have you tried?
Customer: I TRIED PHONING AND GOT NOWHERE
JA: Anything else you want the email expert to know before I connect you?
Customer: NO THANKS
Submitted: 9 months ago.
Category: Email
Expert:  Jess M. replied 9 months ago.

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

Are you using a CD installer to install it in your Windows 10 computer?

If yes, can you please tell me what exactly is the version of the software in the CD label?

Please let me know by replying to me here so that I can help you further.

Best regards,
Jess

Related Email Questions