Welcome to Justanswer.com, my name is Dustin.I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.
My first concern here is if your email provider is going to charge you to continue using your email address, that normally means you are switching or cancelling internet service with that provider, is that the case?
This is important because while its easy for us to setup a gmail, or outlook.com, or other email address.. You wouldnt receive your old email at the new address.
So first, can you clarify what the situation is with your email provider that way I can truly understand the details of your situation, that way I can provide accurate and thoughtful help. Thank you,